Healthcare Solutions

Healthcare Communication Solutions

Integrated Healthcare Communications
The Heart of Real-Time Collaboration and Response

Healthcare operations are experiencing an epidemic of safety issues. They must care for the ill and injured inside their facilities while protecting patients, staff and visitors from outside threats. Yet violent acts are becoming the norm, impacting almost 90 percent of hospitals. Whether it is an aggressive patient who needs to be subdued, or a threatening visitor entering with a weapon, it is critical for hospitals to prevent incidents and resolve them quickly when they occur. Providers must put proper security measures and communication systems in place to handle crisis prevention and crisis management. When they do, safety is strengthened, your organization can achieve better outcomes.

We understand your challenges and provide advanced technology solutions for healthcare. Our integrated solutions can help you improve every day and emergency communications and enhance external collaboration with other providers and public safety. We are at the forefront of designing and supporting secure, reliable, resilient technology that transforms healthcare. Unlike other wireless systems, digital two-way radio means you aren’t dependent on an external network or commercial carrier for a real-time flow of information. When a crisis occurs, you’ll have private, “always available” communications to streamline collaboration and speed response.

Patient Safety and Security
Our solutions provide instant and discreet communication among your security and staff to give you the upper hand in creating an environment that is safe and welcoming. 

Patient Services
Respond to your patient requests quickly, track supplies and coordinate staff, all while maintaining a professional and safe environment. From reception to patient transport, real-time communications help your staff coordinate and collaborate to create a welcoming environment for patients and visitors.

Facilities and Maintenance.
Our integrated voice and data solutions help you manage facilities and maintenance personnel. Tasks can be fast-tracked to the right person and completed quickly.

Two-Way Radios

Motorola XPR7550e

Whether you are a security officer on-site with an aggravated patient, or housekeeping turning over a patient room, or even an administrator dealing with large-scale emergencies such as extreme weather, nothing is faster than push-to-talk (PTT) communications. Motorola digital radios provide instant, reliable communications to specific groups or individuals. When bad things happen, nothing is faster than push-to-talk.

The backbone of integrated healthcare communications is the MOTOTRBO digital platform. This flexible and adaptable solution includes digital two-way radios, accessories, applications, systems and support services. MOTOTRBO connects staff and equipment together to provide clear, secure and discreet communications. And they are HIPAA-compliant to protect the confidentiality of patient data.

MOTOTRBO digital two-way radios keep your teams connected with impressive range, long-lasting battery life, and intelligent audio, so you can hear and be heard clearly when you need to communicate most. Discreet audio accessories ensure covert communications, so you’re ready to respond if necessary, but can also prevent situations from escalating. For healthcare organizations, every second counts - if you’re not communicating now, it may not be fast enough.

MOTOTRBO seamlessly integrates voice, data, text messaging, GPS, work order ticketing and more to help your staff communicate and collaborate most effectively. Wireless Bluetooth® accessories and covert earpieces enable security personnel to operate discreetly. For emergency situations and everyday operations, MOTOTRBO strengthens workplace safety and improves overall efficiency. Whether it's a faulty door or a power failure, you need to connect instantly with maintenance and engineering. Work orders get sent to the right departments and communication remains clear across the facility or campus. 

Learn more about MOTOTRBO


The flow of data in a healthcare organization is constant. Patient, staff, security, and incident information creates a large amount of reporting and documentation. Purpose-built applications help your teams communicate with added intelligence, reduce their paperwork burden, and harness the information at their fingertips to make business more efficient and improve outcomes. Whether your security teams need indoor location tracking, or your maintenance crew requires text to speech, you can choose from a large portfolio of applications that can do so much more than push-to-talk communication.

A few of the most popular applications we deploy for healthcare include:

Text Messaging
Dispatch scans the GPS-enabled console to see where security staff are and repositions them via text messages. All communications are encrypted to comply with HIPAA regulations.

Work Order Ticketing
With the Work Order Ticketing application their radio, a hospital manager can assign tasks to staff members. At the end of the shift, they can review performance and take action if needed.

Learn more about MOTOTRBO Applications

WAVE PTX™ Push-To-Talk Service
Leverage the resources you already have to communicate with personnel on their own devices. WAVE PTX securely extends your radio’s reach to those who may not carry radios. Now the director away from the hospital or the head of security at an out-of-town convention can talk on their smartphones with radio users at your facility.

WAVE PTX connects virtually any device – smart phones, tablets, laptops, landlines and more – on any public or private mobile data network, including Wi-Fi. You get seamless and secure connectivity, the responsiveness of push-to-talk communications, and the freedom to keep service plans and devices.

Learn More About WAVE PTX™ Push-To-Talk Service

Surveillance Systems

Avigilon, a Motorola Solutions Company
A suite of Avigilon surveillance cameras, Avigilon Control Center™ (ACC) video management software, and an Avigilon Access Control Manager™ (ACM) system can provide a complete Healthcare security solution across your facility. Avigilon cameras featuring self-learning video analytics recognize the movements and characteristics of people and vehicles, while ignoring any activity that isn’t relevant to a scene. Unusual events — such as a visitor in an off-limits area — will automatically trigger an alarm notification in ACC™, focusing the operator’s attention on the events that matter the most. In the event you need to locate a specific individual, operators can also use Avigilon Appearance Search™ technology to easily sort through hours of video and quickly locate a particular person or vehicle of interest across your entire property.

Contact us to learn more about Avigilon Surveillance Solutions

Ally: Security Incident Management Software
Healthcare facilities constantly have people coming and going. Securing your premises can take a lot of time and staff hours and grows increasingly difficult with your facility’s size. In these critical moments, security personnel do not have time to sift through important documents or run around to dispatch the correct teams. Simplify your security operations with one, easy-to-use platform for quick access to complete and accurate data. Ally™ is a single platform that allows you to manage incident records and dispatch, communicate instantly across devices, and make proactive planning decisions.

  • Easy to Use. Easy to Access.
  • Instant Communications
  • Improved Insights

The Ally solution also supports integration with WAVE Push-to-Talk, enabling your security team to communicate with their teams and other personnel directly from the application. Ally’s Intuitive Incident Management Solution allows you stop a problem before it starts.

Contact us to learn more

Downloads and Resources

Case Studies